Member Security Alert

Indiana Members Credit Union values your identity.  Be aware of scams where fraudsters send text messages from a 317 phone number alerting you to call the number immediately requesting your personal card information.  Indiana Members Credit Union representatives will not contact you via phone and ask for your card information.  As your financial institution, we have that information on file.

If you are ever concerned about a text message or phone call you’ve received, please hang up and contact your local IMCU branch, or our member services department at 317-248-8556 or 800-556-9268.

Click here for a listing of IMCU locations and hours:  http://www.imcu.com/Locations-and-Hours.aspx

Member Security Alert

Indiana Members Credit Union values your identity.  Be aware of scams where fraudsters call and request personal information over the phone, like your account number.  Indiana Members Credit Union representatives will not contact you via phone and ask for your account number.  As your financial institution, we have that information on file.

If you are ever concerned about a phone call you’ve received, please hang up and contact your local IMCU branch, or our member services department at 317-248-8556 or 800-556-9268.

Click here for a listing of IMCU locations and hours:  http://www.imcu.com/Locations-and-Hours.aspx

SMISHING Scam Alert

smishing scam alert

Indiana Members Credit Union wants to inform members about a scam called SMISHING.  We have been notified that members have received text messages alerting them to fraud on their debit card, and to call back a particular number.  These messages are not from us.  IMCU does not send text messages for fraud alerts.  These are organized attempts to get members personal information, including the card information, by masquerading as a person’s financial institution.  This scam is known as SMISHING.  As your financial institution, If we are contacting you, we would already have your information.  Never give out your information over the phone.

If you ever have questions about your account, please contact your local IMCU branch, or our member services department at 317-248-8556 or 800-556-9268.

If you feel your debit card has been compromised as a result of the text message (SMISHING) then please call an IMCU branch to cancel your card and a new card will be reissued for you immediately.  Click here for a listing of IMCU locations and hours: http://www.imcu.com/locations-and-hours.aspx

Click here for more information about SMISHING:   http://money.usnews.com/money/personal-finance/articles/2013/09/19/how-to-protect-yourself-from-smishing-and-vishing